Reviews

Andrew F.

I can’t think of Craig enough for his work connecting my house to the sewer. He provided an accurate quote with timely service. He was always available to answer any questions and followed through with the entire job.

Jason T.

Great group of guys. Highly recommend this company for all your plumbing and heating needs.

Alice F.

Thanks to Tristan and his team for their amazing work. I have had my kitchen faucet repaired and Kyle did an awesome job. Today my new furnace arrived and Sean, Joe and Tristan made short work of such a big job. They leave everything immaculate and are friendly, polite and Covid friendly. An amazing team. I highly recommend them.

Kevan W.

Recently had HI Mechanical install a gas line for a new stove and they did a great job!

Tamer S.

Excellent service from HI Mechanical. I’ve used them twice so far, once for gas and once for plumbing, and have been very happy with the service. Will certainly be back. Thank you Craig & team.

James D.

H.I. Mechanical is working on the new construction in Royal Bay and have been responsive to both repairs to some piping that got damaged as well as consultation on HVAC equipment operations and extension. Would recommend.

Ken S.

We had recently moved to Victoria and we had some renovation work that we needed to be completed. We were referred to H.I. Mechanical and we were glad that we were. We dealt with one of the owners directly. One of their best attributes is communication. We were always kept informed of what work was going to be completed and when the workers would be at our house. The owner listened to the scope of work that we were wanting to be completed which included installing a heat pump system and updating old plumbing. If we had any questions we ALWAYS received a quick response. I would absolutely recommend H.I. Mechanical if you need any plumbing or HVAC work.

Barb N.

The fan on our heat pump unit stopped working right in the middle of a heatwave! I contacted H.I. Mechanical through email on a Sunday evening and had a response first thing Monday morning. They were swamped with calls/appointments but promised to have a technician here on Tuesday between 1 and 3. Just after noon, he showed up and had our unit repaired within 15 minutes! The technician was professional, friendly and took the time to answer all of my husband’s questions. He gave us some great suggestions about how to keep our house cool when using AC as well. We highly recommend this company and will call them when we need to schedule a maintenance service in the future.

Lee M.

Excellent, friendly service, accommodating and very professional. H.I. did our gas hook up and I will definitely be calling again for future needs. I highly recommend this business.

Diana W.

We had our water heater go out on my birthday which is Christmas Eve…the service we go was absolutely the best I have ever received…bar none. I highly recommend Craig/Tristan and will use their service when I get my heat pump system later this year.