Reviews

Rob B.

200% recommend these people. It’s been a year since HI installed our heat pump, and I’m sitting here in my comfortably warmed home, looking at my heating bills that are a fraction of what they were. But beyond that, from Sean walking us through what we needed on our end, providing three quotes, to the installers going the extra mile to make it fit perfectly above a door. And they had some time to kill while the system pressurized so they put my shed roof back together, even though it was on me to do it. That level of service and courtesy isn’t common these days.

Brad H.

The Hot water tank decided to give up its ghost and so called on H.I. Mechanical and were able to squeeze me in for end of same day installation service! Thank YOU H.I. Mechanical and big shout out of thanks to your superstar Derek for a job well done (and for hot water)! :))

Wendy O.

H.I. Mechanical, can’t say good enough things about this company, first off they answer their phones, they book an appointment and they show up. Really hard to find a Heat Pump Service Mechanic in Victoria right now. Second the service man was great, courteous and did what needed to be done to get my heat pump up and running. Third they were very reasonably priced and I was grateful for their honesty and integrity, I had had another service man here from another company that wasn’t so honest. Thanks again HI Mechanical for a job well done 🙂

Ken S.

We had recently moved to Victoria and we had some renovation work that we needed completed. We were referred to H.I. Mechanical and we were glad that we were. We dealt with one of the owners directly. One of their best attributes is communication. We were always kept informed of what work was going to completed and when the workers would be at our house. The owner listened to the scope of work that we were wanting completed which included installing a heat pump system and updating old plumbing. If we had any questions we ALWAYS received a quick response. I would absolutely recommend H.I. Mechanical if you need any plumbing or HVAC work.

Kate M.

We inherited a leaky cast iron sewer pipe that was tricky to access, H.I. Mechanical was able to fix it in an hour or so. They were able to come on short notice and were pleasant to work with.

Shawn H.

Needed a water heater. Jason was fantastic to do business with and Derek got the job done clean. 10/10 recommend. Thx guys

Ken S.

We had recently moved to Victoria and we had some renovation work that we needed to be completed. We were referred to H.I. Mechanical and we were glad that we were. We dealt with one of the owners directly. One of their best attributes is communication. We were always kept informed of what work was going to be completed and when the workers would be at our house. The owner listened to the scope of work that we were wanting to be completed which included installing a heat pump system and updating old plumbing. If we had any questions we ALWAYS received a quick response. I would absolutely recommend H.I. Mechanical if you need any plumbing or HVAC work.

Michael H.

Tristan is an awesome guy and they have a great reputation for their service and professionalism.

Lee M.

Excellent, friendly service, accommodating and very professional. H.I. did our gas hook up and I will definitely be calling again for future needs. I highly recommend this business.

Diana W.

We had our water heater go out on my birthday which is Christmas Eve…the service we go was absolutely the best I have ever received…bar none. I highly recommend Craig/Tristan and will use their service when I get my heat pump system later this year.